Terms of Service
Please read these terms carefully before using RuyQA.
Last updated: February 4, 2026
Effective date: February 1, 2026
These Terms of Service ("Terms") constitute a legally binding agreement between Tensflare Ltd ("we", "us", "our") and you ("you", "your", "Customer", or "User"), whether an individual or an entity, regarding your access to and use of the RuyQA service (the "Service"), including the website at www.ruyqa.com and any associated mobile applications, APIs, or features (collectively, the "Platform").
By accessing, registering for, or using the Service, you agree to be bound by these Terms. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity. If you do not have such authority, or if you do not agree with these Terms, you must not use the Service.
1. Definitions
- Account — the unique account created for you to access the Service.
- Content — any data, information, text, files, attachments, test cases, test runs, reports, comments, or other materials you or your Authorized Users submit, upload, or generate through the Service.
- Authorized Users — individuals you authorize to access and use the Service under your Account.
- Subscription — the paid or free plan you select, as described on the Platform or in an Order.
- Order — any online signup, quote, invoice, or other document specifying Subscription details, fees, term, and scope.
2. Access and Use of the Service
2.1. License Grant
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license during the Subscription Term to access and use the Service solely for your internal business purposes (or personal use, if applicable) in accordance with the selected Subscription plan.
2.2. Authorized Users
You are responsible for all activities under your Account and for ensuring your Authorized Users comply with these Terms. You must immediately notify us of any unauthorized use.
2.3. Restrictions
You shall not (and shall not permit others to):
- Reverse engineer, decompile, disassemble, or attempt to discover the source code of the Service;
- Modify, adapt, translate, or create derivative works;
- Rent, lease, lend, sell, sublicense, or distribute the Service;
- Use the Service to provide outsourcing, service bureau, or similar services to third parties;
- Use the Service in violation of any applicable law or to infringe third-party rights;
- Introduce viruses, malware, or harmful code;
- Scrape, crawl, or systematically extract data from the Service;
- Circumvent usage limits, quotas, or security features.
3. Your Content and Responsibilities
3.1. Ownership
You retain all right, title, and interest in and to your Content. You grant us a worldwide, non-exclusive, royalty-free license to host, store, process, display, and use your Content as necessary to provide, maintain, improve, and support the Service.
3.2. Warranties
You represent and warrant that:
- You have all rights necessary to provide your Content;
- Your Content does not infringe any third-party rights;
- Your Content complies with applicable laws.
4. Subscriptions, Fees, and Payment
- Plans: The Service is offered on subscription plans (free tier and paid tiers) described on the Platform. Features and limits vary by plan.
- Fees: You agree to pay all fees specified in your Order or on the Platform. Fees are non-refundable except as expressly stated.
- Billing: Subscriptions are billed in advance on a monthly or annual basis. Payment is due upon invoice or automatic charge.
- Taxes: Fees exclude taxes, duties, and levies. You are responsible for all applicable taxes.
- Price Changes: We may adjust pricing upon renewal with at least 30 days’ notice.
5. Term and Termination
The initial term begins on the effective date and continues for the period selected in your Order (“Subscription Term”). It auto-renews for successive periods unless either party gives written notice of non-renewal at least 30 days before the end of the then-current term.
Either party may terminate for material breach if the breaching party fails to cure within 30 days of notice. We may suspend or terminate your access immediately for non-payment, violation of these Terms, or if required by law.
6. Intellectual Property
We (and our licensors) own all right, title, and interest in the Service, software, documentation, and any feedback you provide. Nothing in these Terms grants you ownership of our intellectual property.
7. Confidentiality
Each party agrees to keep the other’s confidential information secure and not disclose it except as necessary to perform under these Terms or as required by law.
8. Disclaimers & Limitation of Liability
Important
AS IS: EXCEPT AS EXPRESSLY PROVIDED, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE”. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED.
Liability Cap: TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL EITHER PARTY BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE FEES PAID BY YOU IN THE 12 MONTHS PRECEDING THE CLAIM.
9. Governing Law
These Terms are governed by the laws of the Federal Republic of Nigeria. Any dispute shall be resolved by arbitration in Abuja under the rules of the Lagos Court of Arbitration.